Yes! Our demi-fine jewelry is designed for daily use and is backed by our Lifetime Plating Warranty.

Store it in a dry pouch, avoid perfume or sweat, and gently wipe with a soft cloth after use.

Yes! Free shipping is available on all prepaid orders across India.

Ready-to-ship items are dispatched within 24–48 working hours. Delivery takes 3–5 business days depending on your location. For pre-orders, timelines are shown on the product page.

You’ll receive a tracking link via email or SMS once your order ships.

Yes, you may request a return within 48 hours of delivery if the product is unused, in original condition, and requested through your Diving Swan account.

You’ll need to self-ship the product and share the courier receipt. We’ll reimburse the cost as store credit.

• Prepaid Orders: Refunded to original payment method (4–7 working days)
• COD Orders: Refunded via UPI/Bank transfer (5–10 working days)
• Partial Returns: Refunded as store credit (after quality check)

Yes, exchanges can be requested within 10 days of delivery. Only one exchange per order is permitted.

You’ll receive a credit coupon for the returned product’s value and can pay the difference at checkout.
We’ll ship the item and issue the balance as store credit valid for 6 months.

Yes, all our demi-fine jewelry is covered under a Lifetime Plating Warranty and 15% breakage credit within the first year.

Email contact@divingswan.com with your Order ID, product photo, and a short description of the issue. We’ll guide you from there.

We only use your data to process orders and personalize your experience. Your data is never sold.

Yes. You can unsubscribe via email or write to contact@divingswan.com with the subject "Opt Out".

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We’re just an email away. Reach out at contact@divingswan.com.